1.Why choose Shenzhen Aituo?
We are a real machine manufacturer. We have been specializing in automation equipment for more than ten years. We have a strong team of engineers and a number of technical patents. We can provide you with the most professional pre-sales technical guidance and after-sales service.
2.How long is the machine warranty?
The machine has a one-year warranty, except for consumables, and we provide lifetime technical support.
3.Is the machine easy to operate? Is it convenient for maintenance?
The machine is simple to operate and easy to use, and we will also provide the machine manual after you bought it.And the machine is semi-automatic and easy to maintain, as long as it is not man-made damage, this machine can be used for many years.
4.After receiving the machine, do we still need to assemble or debug the machine?
No, we sell the complete machine. You don’t need to assemble the machine. Before shipment, our engineer will debug everything well. You can use it immediately after you receive the machine.
5.Can your company provide free on-site training?
Yes, after you place the order, you can ask your engineers come to learn how to operate the machine in our factory.
6.Can the machine be customized?
Yes, our machines can be customized according to your requirements
7.What is the lead time?
After receiving your payment, the machine will be finished within 7-15 days
8.How about the package? Is it safe during the transportation?
All of our machines are packed in wooden boxes, which meet the transportation standards. No matter if it is shipped by sea, by air or by express, the machines will not be damaged.
9.Do we need to provide the catheter sample to you?
Yes, you need to provide about 1-2 meters catheter sample to test the machine, and provide 2-5 pcs semi-finished product for our reference too.
10.Is one machine only suitable for one kind of catheter?
One machines can be used with multiple molds, and is suitable for a variety of pipes
11.What payment terms you can accept?
We can accept T/T, Paypal, L/C,etc.